Legal Documents

Jya99 Terms & Conditions – Complete Guide to Membership & Usage

Please read these Terms and Conditions carefully before creating an account on jya99 or using any of our services. This document outlines your rights, responsibilities, and the terms governing your use of our platform.

Last Updated: January 2026
Key Highlights

Key Highlights of the Terms & Conditions

It's important to familiarise yourself with these key points before using jya99.

Age & Eligibility Verification

The minimum age to register at jya99 is 18. We enforce strict age verification and prohibit access by minors.

Deposit & Withdrawal Rules

All transactions must be made exclusively from your own account. Third-party payment methods are not accepted.

Bonus Terms & Conditions

Each bonus has specific wagering requirements. Please read the terms before claiming any bonus.

Prohibited Activities

Fraud, multiple accounts, bonus abuse, and any form of manipulation are strictly prohibited.

Account Suspension

We reserve the right to suspend or close any account at any time in the event of a rule violation.

Changes to Terms & Conditions

Jya99 reserves the right to update these Terms at any time. Notifications will be sent for any changes.

01

Introduction & Acceptance

About This Document and Your Acceptance

Welcome to the website and mobile application operated by jya99.biz ("jya99", "we", "us"). These Terms & Conditions ("Terms") form a legally binding agreement between you ("user", "member", "you") and jya99.

By using this website, creating an account, or accessing any of our services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please leave this website immediately and discontinue use of all our services.

These Terms, together with our Privacy Policy, Responsible Gaming Policy, and other relevant documents, constitute the entire agreement between you and jya99.

Important Notice

Jya99 is an entertainment platform. Betting and gaming carry financial risk. Never wager more than you can afford to lose.

02

Eligibility & Age Requirements

Who Can Use jya99

To use jya99, you must meet the following eligibility criteria:

  • You must be at least 18 years of age or older to use jya99. Minors are not permitted to open an account or use this platform.
  • Online betting and gaming must be legally permitted in the country where you reside. It is your sole responsibility to comply with your local laws.
  • You have never previously been banned or self-excluded by jya99.
  • You are of sound mind and body and have the capacity to enter into this agreement.

You confirm that all information you provide is true, accurate, and complete. Providing false information will result in account termination and forfeiture of any winnings.

Minor Protection

Jya99 operates a zero-tolerance policy against underage betting. If we discover that an account has been registered by someone under the age of 18, that account will be permanently closed immediately and all funds will be forfeited.

03

Account Registration & Maintenance

How to Open and Manage Your Account

To open an account at jya99, you must provide your name, date of birth, email address, mobile number, and any other required information on the registration form. The following conditions apply at the time of registration:

  • One Account Per Person: You may only register one account. Multiple accounts are strictly prohibited. If we detect more than one account belonging to the same person, all accounts will be closed and any winnings will be forfeited.
  • Accurate Information: All information must be accurate, up to date, and verifiable. Please notify us immediately if any of your details change.
  • Login credentials security: Keeping your username and password confidential is your responsibility. You are accountable for all activity carried out under your account.
  • Account Sharing Is Prohibited: Never share your login credentials with anyone. Using another person's account is also strictly prohibited.

Jya99 reserves the right to reject new registrations or close existing accounts at any time and for any reason, particularly if we suspect a breach of our terms or any fraudulent activity.

Tips

Create a strong password using a mix of uppercase and lowercase letters, numbers, and special characters. Check your account settings to enable two-factor authentication (2FA).

04

Deposits & Payment Methods

How to Add Funds

You can fund your jya99 account using a variety of payment methods, including Mobile Pay, Nagad, Rocket, bank transfer, and cryptocurrency. Please follow these rules when making a deposit:

  • Own payment method: You may only use payment methods registered in your own name. Deposits from third-party cards, wallets, or bank accounts are not accepted.
  • Minimum and maximum limits: Minimum and maximum deposit limits vary by payment method. These limits are listed on the Cashier page.
  • Processing time: Most deposits are instant, though some methods may take up to 15 minutes. Bank transfers can take up to 24 hours.
  • Fees & charges: jya99 does not charge any deposit fees, though your payment provider may apply their own charges.

All deposits are final and non-refundable. Once funds have been credited to your account, they can only be withdrawn by following our standard withdrawal process.

Anti-Money Laundering

Jya99 strictly adheres to Anti-Money Laundering (AML) policies. If any suspicious transaction is detected, we are obligated to freeze your account and report it to the relevant authorities.

05

Withdrawals & KYC Verification

How to Withdraw Your Winnings

Jya99 offers a simple and fast withdrawal process for cashing out your winnings. The following conditions must be met before making a withdrawal:

  • KYC (Know Your Customer) Verification: Before your first withdrawal, you will need to verify your identity by submitting a scan of your national ID or passport along with proof of address (such as a utility bill).
  • Matching Deposit Method: Withdrawals are generally processed using the same payment method used for the original deposit.
  • Meeting Bonus Requirements: If you have claimed a bonus, the wagering requirements must be met before a withdrawal can be processed.
  • Processing time: Withdrawal requests are typically processed within 15 minutes to 24 hours. Bank transfers may take 3–5 business days.

Jya99 reserves the right to decline any withdrawal request if we suspect a breach of Terms, bonus abuse, or fraudulent activity. In such cases, we may request additional documentation or information.

Tips for Faster Withdrawals

Complete your KYC verification in advance to avoid any delays when withdrawing. Make sure your payment details are accurate and that your wallet or bank account is active.

06

Betting Rules & Regulations

How to Bet and What to Avoid

The following general rules apply when placing bets on jya99:

  • Bet Acceptance: All bets are final once the "Bet Placed" message is displayed. Any connection or technical issue occurring before bet confirmation will result in the bet being voided.
  • Odds changes: Odds in live betting can change rapidly. Your bet will always be accepted at the odds current at the time of confirmation.
  • Maximum Win Limit: Certain events or games may have a maximum win limit in place. These limits will be specified in the Casino or Sports Betting section.
  • Event Cancellation: If an event is cancelled or ends before the scheduled time, all related bets will be voided and stakes will be returned.
  • Disputed Results: In the event of any dispute over a result, jya99's decision will be considered final.

If incorrect odds or invalid bets are accepted due to a technical error in the jya99 system, we reserve the right to cancel those bets and withdraw any associated winnings.

07

Bonuses & Promotional Offers

Bonus Eligibility Conditions & Restrictions

Jya99 offers a variety of bonuses and promotional offers. Each bonus comes with specific terms that must be read before acceptance.

  • Welcome bonus: New members will receive a set welcome bonus on their first deposit. Specific wagering requirements must be fulfilled before this bonus can be withdrawn.
  • Wagering requirements: Wagering requirements vary by bonus (typically 10x–30x). Failure to meet these requirements will result in forfeiture of the bonus.
  • Bonus Expiry: Every bonus has a set expiry period. If the wagering requirements are not met before the bonus expires, the bonus will be forfeited.
  • Bonus Abuse: Any attempt to manipulate the bonus system will result in the forfeiture of the relevant bonus and any associated winnings.
  • Multiple bonuses: Multiple bonuses cannot be active at the same time unless explicitly stated otherwise.

Jya99 reserves the right to modify, suspend, or cancel any promotional offer. In the event of any bonus-related dispute, jya99's decision shall be final.

Tips for Using Bonuses

Always check the wagering requirements and expiry date before claiming any bonus. If you're unsure about anything, reach out to our support team.

08

Prohibited Activities & Fraud

Prohibited Actions

The following activities are strictly prohibited on jya99 and will result in permanent account closure:

  • Multiple Accounts: Opening or operating more than one account under the same identity.
  • Bonus abuse: Using a false identity or manipulating the system to claim bonus benefits.
  • Match Fixing: Attempting to influence the outcome of any event or match.
  • Hacking & Cyber Attacks: Attempting to breach the security of the jya99 platform.
  • Money laundering: Using jya99 for the purpose of money laundering.
  • Collusion: Colluding with other players to gain an unfair advantage.
  • Automated Betting Software: Placing bets using bots or automated programs.

If any of the above violations are detected, jya99 will close the relevant account without prior notice, forfeit all funds, and take legal action where necessary.

09

Responsible Gaming

Play Safe, Stay Well

Jya99 is strongly committed to responsible gaming. We want our members to play for entertainment and never face financial or personal hardship. To support this, we offer the following:

  • Deposit limit: You can set your own daily, weekly, or monthly deposit limits at any time.
  • Betting limits: The option to limit your betting amount for a set period of time.
  • Self-Exclusion: If you feel your gaming habits are becoming problematic, you can self-exclude for a specified period of time.
  • Cooling-Off Period: Option to take an account break for anywhere between 24 hours and 30 days.

For more information on problem gambling and to get help, visit our Responsible Gaming Visit the page.

10

Account Suspension & Closure

When and Why an Account May Be Closed

Jya99 reserves the right to temporarily or permanently suspend or close any account under the following circumstances:

  • Breach of any part of these Terms.
  • Providing false or incomplete information.
  • Failure to complete KYC verification.
  • Suspicious transactions or fraudulent behaviour.
  • Direction by a legal authority.
  • Accounts inactive for an extended period (over 12 months).

You may request to close your account at any time. Any remaining balance (excluding bonuses) will be returned to your registered payment method, subject to completed KYC verification.

11

Intellectual Property Rights

Copyright & Trademark Policy

All content on jya99.biz — including logos, designs, text, graphics, software, and other materials — is the exclusive intellectual property of jya99, protected under both Bangladeshi and international copyright law.

You are granted limited permission to use this content for personal and non-commercial purposes only. The following activities are strictly prohibited:

  • Copying, distributing, or republishing any content from jya99.
  • Using jya99's logo or trademarks without permission.
  • Attempting to reverse-engineer or extract source code.
12

Limitation of Liability & Indemnity

Limitation of Liability

Jya99 strives to provide you with the best possible service; however, our liability is limited in certain circumstances:

  • Technical issues: jya99 is not liable for any losses caused by server downtime, loss of internet connection, or other technical issues.
  • Third-Party Errors: We are not responsible for any issues arising from the failure of payment providers or other third-party services.
  • Financial Losses: jya99 bears no liability whatsoever for any financial losses resulting from betting or gaming.

You agree to defend and indemnify jya99 and its officers against any claims, damages, or expenses arising from your breach of these terms.

13

Dispute Resolution & Governing Law

How Disputes Are Resolved

Any dispute between you and jya99 will first be addressed through friendly negotiation. You may contact our support team for this purpose.

If an amicable resolution is not possible, both parties agree to settle the dispute through arbitration. The arbitration ruling will be final and binding on both parties.

These Terms and Conditions are governed by applicable laws and jurisdictional authority. jya99 reserves the right to modify the dispute resolution process at any time.

Complaint Filing Deadline

Any dispute or complaint must be submitted to us within 30 days of the incident. Complaints filed after this period may not be considered.

14

Contact & Support

How to Contact Us

If you have any questions or concerns about these Terms & Conditions, please get in touch with us:

  • Email: support@jya99.biz
  • Live Chat: Click the Live Chat button in the bottom-right corner of the website (available 24/7).
  • Support page: Our FAQ Page Visit.

Our support team provides service in Bengali and generally responds to all emails within 24 hours.

Get Started Now

Done reading the terms? Join jya99 now!

Register with jya99, agree to our Terms & Conditions, and get started with a welcome bonus. Bangladesh's best online betting experience is waiting for you.

Free Registration
Instant Bonus
24/7 Bangla Support
Secure Payments

18+ only. Please gamble responsibly.

বাংলা